Privacy Policy

Introduction

Rolopad ("we," "us," or "our") provides data enrichment and list building services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

A. Information You Provide

  • Account Information:Name, email address, company name, and password
  • Payment Information:Credit card details (processed by our payment provider Stripe)
  • Communications:Messages you send us and survey responses
  • Usage Data:How you interact with our services and what features you use

B. Information from Cookies and Technology

We use cookies and similar technologies to:

  • Keep you logged in
  • Understand how you use our service
  • Improve our features
  • Show relevant content

You can control cookies through your browser settings.

C. Third-Party Data

We collect professional contact information from data providers to power our enrichment services. This includes:

  • Business email addresses and phone numbers
  • Job titles and company information
  • Professional backgrounds and work history
  • Company details and firmographics

2. How We Use Your Information

We use your information to:

  • Provide and improve our data enrichment services
  • Process payments and manage your account
  • Communicate with you about your account and our services
  • Detect fraud and ensure platform security
  • Comply with legal requirements
  • Develop new features and analyze usage patterns

3. How We Share Your Information

We may share your information with:

Service Providers

Third-party companies that help us provide our services, including:

  • Payment processors (Stripe)
  • Cloud hosting providers
  • Email service providers
  • Analytics providers

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and safety.

Business Transfers

If we're acquired or merge with another company, your information may be transferred as part of that transaction.

With Your Consent

We may share information for other purposes with your explicit consent.

4. Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we'll delete your personal information within 30 days, though some information may be retained for legal or security purposes.

5. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Data portability
  • Object to processing

To exercise these rights, contact us at privacy@rolopad.com.

California Residents

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of personal information. We may share professional contact data with our customers as part of our data enrichment services.

European Residents

If you're in the EU/UK, you have rights under GDPR. We process your information based on legitimate interests, contract performance, or consent. You can file complaints with your local data protection authority.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

7. International Transfers

Our services are based in the United States. If you're outside the US, your information will be transferred to and processed in the US, which may have different privacy laws than your country.

8. Children's Privacy

Our services are not intended for anyone under 18. We don't knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes by email or through our service.

10. Contact Us

For questions about this Privacy Policy, contact us at:

For EU residents, our GDPR representative can be contacted at the same email address.