Terms of Service
Introduction
These Terms of Service ("Terms") govern your use of Rolopad's data enrichment and list building services ("Services"). By using our Services, you agree to these Terms.
When we say "Rolopad," "we," "us," or "our," we mean Rolopad Inc.
When we say "you" or "your," we mean you as an individual or the entity you represent.
1. Description of Services
Rolopad provides data enrichment services that help you build and enrich lists of people and companies with verified contact information. Our Services include:
- AI-powered list building
- Contact data enrichment
- Company information lookup
- Data verification across multiple providers
We may add, modify, or discontinue features at any time.
2. Account Management
Registration
To use our Services, you must create an account with accurate information. You're responsible for maintaining your account security and all activities under your account.
Subscription and Billing
- Our Services are provided on a subscription basis
- Subscriptions automatically renew unless cancelled
- All fees are due in advance and non-refundable except as required by law
- We may change pricing with 30 days' notice
- Late payments may result in service suspension
3. Acceptable Use
You agree to use our Services only for lawful purposes. You may not:
- Use the Services to spam, harass, or violate others' privacy
- Attempt to reverse engineer or copy our technology
- Violate any applicable laws or regulations
- Share your account credentials
- Use the Services to compete with us
- Upload malicious code or attempt to breach our security
4. Your Data and Content
Your Uploaded Data
You retain ownership of any data you upload to our Services ("Your Data"). By uploading data, you grant us permission to process it to provide our Services.
Our Data
The enrichment data we provide comes from third-party data providers. You may use this data according to these Terms but may not resell it or use it to create competing services.
Data Accuracy
We strive to provide accurate data but cannot guarantee completeness or accuracy. You're responsible for verifying any data before use.
5. Intellectual Property
Our Services, including software, databases, and content, are protected by intellectual property laws. We grant you a limited, non-exclusive license to use our Services during your subscription period.
6. Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy. We implement appropriate security measures but cannot guarantee absolute security.
7. Service Availability
We aim for high uptime but cannot guarantee uninterrupted service. We're not liable for service interruptions, though we may provide credits for extended outages at our discretion.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES
- WE'RE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE PAST 12 MONTHS
9. Indemnification
You agree to defend and hold us harmless from claims arising from your use of our Services, violation of these Terms, or violation of others' rights.
10. Termination
Either party may terminate these Terms at any time. Upon termination:
- Your access to the Services will end
- You may download Your Data for 30 days
- We may delete your account and data after this period
- Sections 4-13 survive termination
11. Dispute Resolution
Governing Law
These Terms are governed by Delaware law.
Arbitration (US Residents)
For US residents, disputes will be resolved through binding arbitration rather than court proceedings, except for:
- Small claims court matters
- Intellectual property disputes
- Injunctive relief requests
Class Action Waiver
You agree to resolve disputes individually, not as part of a class action.
12. General Terms
Changes to Terms
We may update these Terms with notice. Continued use constitutes acceptance of changes.
Severability
If any provision is unenforceable, the remaining Terms remain in effect.
Assignment
We may assign these Terms; you may not without our consent.
Force Majeure
We're not liable for delays due to circumstances beyond our reasonable control.
Entire Agreement
These Terms and our Privacy Policy constitute the complete agreement between us.
13. Contact Information
For questions about these Terms, contact us at:
- Email: support@rolopad.com
- Address: 16192 Coastal Highway, Lewes, Delaware 19958
For legal notices: legal@rolopad.com